FAQ

The questions that come up most.

A hyperbaric chamber is a considered purchase. Used across professional sport, elite recovery and private homes worldwide - these are the questions we're asked most often.

General
Who am I buying from - you or HPO.TECH?

Both, in effect. HPO.TECH manufacture the chamber and you pay them directly, at manufacturer pricing. Thrive is the official HPO.TECH worldwide specialist - we guide the specification, manage the project and stay involved through delivery, installation and protocol. There's no markup or fee for that: you pay the same as going direct.

What's the difference between a hard-shell and a soft-shell chamber?

It comes down to how much oxygen actually reaches you, which depends on the pressure and the oxygen you breathe. Soft-shell chambers reach around 1.3 ATA - below the level the published research uses. Hard-shell chambers run at 2.0 ATA or more with a built-in breathing system, reaching the oxygen dose the studies are built on. The buying guide sets out the full comparison.

Is it worth owning one, or should I just use a clinic?

Owning one removes the scheduling and travel around a clinic. The research protocols typically run to 40-60 sessions, then ongoing maintenance use - so continuous access at home, on your own schedule and in private, is what most owners are after. A chamber also holds resale value.

I'm wary of paying a large sum to a company abroad. How does it work?

Payment is staged across the order rather than paid upfront in one go. Thrive runs a working clinic in Bath with a contactable founder, and stays involved from the first conversation through to installation - so there's a real business, and a real person, behind it throughout.

Can I see or try one before I buy?

Yes. You can visit our working clinic in Bath and experience a session yourself, or we can arrange a video walkthrough and point you to your nearest facility running HPO.TECH equipment.

Is it safe, and is it safe for me?

The safety is engineered in - a mechanical emergency release that needs no power, automated oxygen monitoring, and materials specified for use in oxygen. Whether it suits you personally depends on your own health and any medications, so we'd recommend checking with your doctor before buying.

Can it treat a medical condition?

We supply these as wellness and performance systems, and make no medical claims. Hyperbaric oxygen does have established clinical uses for defined conditions, but whether it's appropriate for a particular condition is a question for a medical professional, not a supplier.

Can multiple people use it at once?

Yes. Several models seat two, and the largest seats up to four.

What is the warranty, and what about servicing?

Every chamber comes with a two-year warranty, with extension options. HPO.TECH provide the full servicing and maintenance detail before you order.

How long from order to installation?

Manufacturing is typically 6-8 weeks, depending on the model and available production slots. Delivery and installation depend on your location and the transport method - we give you a firm timeframe with your quote.

What currency is it priced in?

We quote in your local currency, with the conversion shown clearly rather than left as a rough estimate.

What space does it need, and what's involved in installing it?

It varies by model. We confirm the space, access and requirements before you buy, and Thrive and the manufacturer handle the practical logistics of getting it in and commissioned.

What does it cost to run?

Running cost depends on how often you use it and local energy prices. We can talk through realistic figures for your usage - most owners find it modest.

United Kingdom
Is it approved and legal in the UK?

Yes. The chambers carry CE marking. Home and wellness use sits outside CQC registration, which applies to clinical settings.

Is there UK import VAT or duty?

UK import VAT applies, as the chambers are manufactured in Turkey. We include VAT in your pricing so the full cost is clear before you commit.

Who uses these in the UK?

Wellness facilities in London, and elite sport - we partner directly with Bath Rugby on protocol. The same HPO.TECH chambers are used by Sheffield United and other Premier League clubs.

United States
Is it FDA-approved?

FDA clearance for hyperbaric chambers covers specific medical conditions - decompression sickness, carbon monoxide poisoning, certain wounds. For recovery and performance use, no chamber holds FDA-listed status. What matters there is the engineering standard and independent inspection - in this case by Türk Loydu.

Who installs and services it in the US?

We work with US-based install and servicing teams, run from Detroit, Michigan - so your chamber is fitted and looked after locally, not from the UK. Most HPO.TECH chambers are installed in the US, so this is well-trodden ground.

Can I own and use one at home in the US?

Yes. They're supplied as wellness systems for private use across the US. Some states have their own rules, so it's worth confirming for your location before buying.

Will it run on US power?

Yes. US power is accounted for during the order and build.

What about US import duties?

Import duties and local taxes apply. We confirm these before you buy.

Who uses these in the US?

The same HPO.TECH chambers are used by the Florida Panthers, the Washington Commanders, and recovery facilities such as Remedy Place.

Rest of the world
Do you deliver to my country?

Almost certainly. We deliver and install worldwide, with chambers already in place across many countries. Tell us where you are and we'll confirm.

So far from you, will I be on my own?

No. You have one relationship with Thrive throughout - logistics, transparent pricing with local taxes, and support after installation, wherever you are. We reply within one working day, in your working hours - we work across US and international time zones daily.

What approvals apply where I am?

CE marking provides the international baseline, alongside further certifications. We confirm any country-specific requirements before you buy, so any administrative steps are clear up front. See the certifications for the full list.

What about power, duty and currency where I am?

Power is set for your country during manufacture. Import duties and taxes vary by country, and we confirm them before purchase. Pricing is shown in your local currency.

A question that isn't here?

Get in touch - you'll get an answer from people who run these chambers every day, within one working day, in your working hours.

Get in touch